NAPB is Much More than the Annual Conference 

The benchmark provides participating companies unparalleled opportunities to understand their relative performance and learn potential ways to improve their service parts business. Participants learn innovative and actionable methods for addressing complex supply chain problems through shared best practices. Through industry networking, facilitated webinars, ad-hoc benchmark studies, and industry trends research, member organizations receive incomparable access to knowledge to grow and improve their business. 

​Visit our Insights page for more information on all offerings.  

The NAPB Data Book is the foundation of NAPB and contains over 300 pages of performance comparisons across the industry, making it easy to identify where your company excels and where improvements are needed most  

Custom Studies are one-off, targeted benchmark studies focusing on a specific area of interest for a member organization; participating OEMs receive the report at no additional cost 

The Client Access Portal (CAP) provides easy access to Conference materials, Focus Day reports, and Custom Studies from the past 10+ years of NAPB 

Insights Dashboard (Carlisle Insights Dashboard) is an interactive version of the NAPB Data Book, providing users with easy access to data and flexibility to create custom charts 

Focus Days are full-day, deep-dive sessions on a single topic, providing an opportunity for subject matter experts to drill down to a level of detail that is not possible in a larger group setting 

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