BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//swoogo.com//NONSGML kigkonsult.se iCalcreator 2.41.90//
CALSCALE:GREGORIAN
UID:37633734-6361-4532-b764-323634363030
BEGIN:VEVENT
UID:0ebcb4ec3e4ce43c12e577b7134c04d5e71106f4@swoogo.com
DTSTAMP:20261010T143254Z
DESCRIPTION:Terms and Conditions change at a glacial pace – one or two OEMs
  make changes every year. But COVID caused multiple OEMs to tweak terms an
 d conditions to better respond to customers. Companies who recently change
 d their terms and conditions will discuss: ​ \n\n	* What changes were made?
  We’ve heard about changes to transportation modes\, referral policies\, E
 TA and ETD (estimated time of arrival and delivery) provisions\, and RIM c
 ompliance measurement​ \n 	* Why?​ \n 	* What was the impact on performance?
 ​ \n 	* How did dealers react?​ \n 	* Is there a measurable impact on any NA
 PB metrics? 
DTSTART:20220427T170000Z
DTEND:20220427T183000Z
LAST-MODIFIED:20261010T143254Z
LOCATION:Regency G
SEQUENCE:0
STATUS:CONFIRMED
SUMMARY:Customer Response Changes to T&Cs in COVID
TRANSP:OPAQUE
X-ALT-DESC;FMTTYPE=text/html:<p>Terms and Conditions change at a glacial pa
 ce – one or two OEMs make changes every year. But COVID caused multiple OE
 Ms to tweak terms and conditions to better respond to customers. Companies
  who recently changed their terms and conditions will discuss: ​ </p>\n\n<
 ul><li>What changes were made? We’ve heard about changes to transportation
  modes\, referral policies\, ETA and ETD (estimated time of arrival and de
 livery) provisions\, and RIM compliance measurement​ </li>\n	<li>Why?​ </li
 >\n	<li>What was the impact on performance?​ </li>\n	<li>How did dealers rea
 ct?​ </li>\n	<li>Is there a measurable impact on any NAPB metrics? </li>\n<
 /ul>
BEGIN:VALARM
UID:35623534-6533-4334-a339-386334353935
ACTION:DISPLAY
DESCRIPTION:Terms and Conditions change at a glacial pace – one or two OEMs
  make changes every year. But COVID caused multiple OEMs to tweak terms an
 d conditions to better respond to customers. Companies who recently change
 d their terms and conditions will discuss: ​ \n\n	* What changes were made?
  We’ve heard about changes to transportation modes\, referral policies\, E
 TA and ETD (estimated time of arrival and delivery) provisions\, and RIM c
 ompliance measurement​ \n 	* Why?​ \n 	* What was the impact on performance?
 ​ \n 	* How did dealers react?​ \n 	* Is there a measurable impact on any NA
 PB metrics? 
TRIGGER:-PT15M
END:VALARM
END:VEVENT
END:VCALENDAR