We have a comprehensive view of supply chain performance across the industry. While the data book provides all of the detailed comparison, this presentation highlights the key trends and best-in-class performers, enabling attendees to quickly understand where they are strong and in what areas they have performance gaps. We cover all the highlights: fill and inventory, productivity, quality, and costs.

Following each set of metric comparisons, there are stories explaining what’s behind the numbers and helping participants identify action items that they can implement to improve performance. Given the wide range of experiences, ideas, and approaches to running the business that our group represents, we learn a lot from one another. We’ll share stories about topics including: referral policies, mitigating port challenges, air freight cost cutting, RIM, and others – this year, with a special focus on parts availability.